Player Safety First
Gaming should always be fun — a form of entertainment, not a way to earn money or escape problems. rexgames is committed to giving every Filipino player the tools, information, and support they need to play safely and within their means.
Our Commitment
At rexgames, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every player in the Philippines deserves a safe, fair, and transparent gaming environment. Whether you are spinning slots in Makati, playing bingo in Cebu, or joining a live dealer table from Davao, rexgames wants your experience to stay enjoyable and in control.
Responsible gaming means understanding that casino games — including slots, bingo, dice, and live casino — are games of chance. The house always has a mathematical edge, and no strategy or system can guarantee consistent winnings. Playing at rexgames should be treated the same way you would treat a night out at a restaurant or a movie in the mall: a form of entertainment with a budget you are comfortable spending.
Problem gambling can affect anyone, regardless of age, income, or background. It does not discriminate between players in Manila or those in Quezon City, Iloilo, or Cagayan de Oro. The good news is that with the right tools and awareness, it is entirely possible to keep gaming fun and under control.
It is important to recognise the early warning signs before gambling starts to negatively affect your life. Ask yourself honestly:
If you answered yes to two or more of these questions, we strongly encourage you to use the responsible gaming tools available on rexgames, or to reach out to a professional support service. There is no shame in asking for help — it is the smartest move you can make.
One of the most important principles of responsible gaming is understanding that casino games are not a reliable source of income. rexgames offers exciting games with real prize potential, but every game is governed by a Random Number Generator (RNG) and a built-in house edge. Treat every peso you deposit as the cost of entertainment — money you are comfortable losing — and never gamble with funds you need for rent, food, bills, or your family's needs.
Tick any statements that apply to your recent gaming behaviour. This is for your own reflection — rexgames does not record your answers.
I have spent more than I planned on gaming in the past month.
I have tried to win back money I lost by playing more.
I have felt stressed or anxious about my gaming activity.
I have borrowed money or used credit to fund gaming.
Gaming has affected my sleep, work, or personal relationships.
I have hidden my gaming activity from family or friends.
I feel like I need to gamble with larger amounts to feel excited.
If you ticked 2 or more items: We recommend activating one or more of the responsible gaming tools below, or speaking with our support team. You can also visit the PAGCOR responsible gaming page for additional resources available in the Philippines.
Player Protection Tools
Every rexgames account comes with a full suite of responsible gaming tools — all free, all available instantly from your account settings. No waiting period, no fees, no questions asked.
Set a daily, weekly, or monthly deposit limit on your rexgames account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period to protect you from impulsive decisions.
Instant ActivationSet a maximum session duration for your gaming sessions. When your time limit is reached, rexgames will display a reminder and, if you choose, automatically log you out. This tool is especially useful for players who lose track of time during long bingo or slot sessions.
Instant ActivationDefine the maximum amount you are willing to lose in a given period — daily, weekly, or monthly. Once your loss limit is reached, rexgames will prevent further gameplay for that period. This is one of the most effective tools for keeping your gaming within a comfortable budget.
Instant ActivationTake a short break from rexgames by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this period, your account will be temporarily suspended — you will not be able to log in, deposit, or play. This is ideal if you feel you need a short pause to reset.
Instant ActivationIf you feel that gaming has become a serious problem, you can permanently self-exclude from rexgames. Self-exclusion closes your account and prevents you from re-registering for a minimum period of 6 months, up to a permanent lifetime exclusion. This is a serious step — once activated, it cannot be reversed during the exclusion period.
Permanent Option AvailableEnable periodic reality check notifications that appear on screen during your gaming session. These reminders show you how long you have been playing and how much you have wagered, helping you stay aware of your activity and make informed decisions about whether to continue.
Instant ActivationHow to Access These Tools: All responsible gaming tools are available directly from your rexgames account settings after logging in. Navigate to Account > Responsible Gaming to view and activate any of the tools listed above. Our 24/7 live chat support team can also activate these tools on your behalf if you prefer.
Why It Matters
rexgames goes beyond the minimum requirements to create a genuinely safe gaming environment for every Filipino player on our platform.
rexgames enforces a strict 21-year minimum age requirement in line with Philippine gaming regulations. All accounts undergo identity verification before withdrawals are processed. We use automated and manual checks to prevent underage access to the platform.
rexgames operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Our responsible gaming policies are aligned with PAGCOR's standards for player protection, fair play, and responsible operations.
Our responsible gaming team actively monitors player behaviour for signs of problem gambling — including sudden increases in deposit frequency, extended session lengths, and rapid loss chasing. Players flagged by our system may be contacted proactively by our support team.
All games on rexgames use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages are published for all slot games. Fair play is the foundation of responsible gaming — you deserve to know the odds.
Every member of the rexgames customer support team is trained to identify signs of problem gambling and to respond with empathy and appropriate guidance. Our team will never pressure a player to continue gaming or to increase their deposits.
rexgames does not send promotional offers to players who have activated responsible gaming tools, are in a cooling-off period, or have self-excluded. We also do not target players who have shown signs of problem gambling with bonus offers designed to encourage continued play.
Step-by-Step Guide
Self-exclusion is the most powerful responsible gaming tool available. Here is how to activate it on your rexgames account in a few simple steps.
Visit the rexgames Login page and sign in with your registered email address and password. Make sure you are on the official rexgames platform.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
In your account settings, navigate to the "Responsible Gaming" tab. You will see all available player protection tools listed here.
Select "Self-Exclusion" and choose your preferred exclusion period — 6 months, 1 year, 5 years, or permanent lifetime exclusion. Read the terms carefully before confirming.
Confirm your self-exclusion request. Your account will be closed immediately and you will receive a confirmation email. Any remaining balance will be refunded to your registered payment method (GCash, PayMaya, BPI, BDO, or Metrobank) within 5 business days.
Important: Self-exclusion is irreversible during the chosen exclusion period. If you attempt to re-register a new account during your exclusion period, rexgames will close the new account and any winnings will be forfeited. Please think carefully before activating this tool.
Need More Help?
If you feel that gaming has become a problem that is affecting your life, your finances, or your relationships, professional help is available in the Philippines. You do not have to face this alone.
Remember: Reaching out for help is always the right move. Whether you contact rexgames support, PAGCOR, or a community organisation, there are people in the Philippines ready to help you take back control. Gaming should add joy to your life — not take it away.
Play Smart
Follow these practical tips to keep your rexgames experience fun, sustainable, and within your control — every session, every time.
Before you start any session, decide exactly how much you are comfortable spending — and stick to it. Use rexgames deposit limits to enforce your budget automatically. Never use money earmarked for rent, groceries, or bills.
Decide how long you will play before you start — 30 minutes, an hour, whatever feels right. Use the rexgames session timer to get an automatic reminder. When your time is up, log out and do something else.
If you have reached your loss limit for the session, stop playing. Chasing losses — betting more to try to recover what you have lost — is one of the most common patterns in problem gambling. Accept the loss and walk away.
Treat every peso you spend on rexgames as the cost of entertainment — like buying a movie ticket or eating out in BGC. If you win, great. If you do not, you still had fun. Never rely on gaming as a source of income.
Step away from the screen regularly during long gaming sessions. Get up, stretch, have a snack, drink some water. Regular breaks help you stay clear-headed and make better decisions about whether to continue playing.
Never use gaming as a way to escape stress, anxiety, depression, or personal problems. Gaming while emotionally vulnerable increases the risk of impulsive decisions and problem gambling. If you are going through a tough time, reach out to someone you trust instead.
Age Restriction Policy
Under Philippine law and PAGCOR regulations, participation in casino-style gaming is restricted to individuals who are at least 21 years of age. This is not just a rexgames policy — it is a legal requirement that we take extremely seriously.
rexgames uses a multi-layered age verification process to ensure that no one under 21 can access our platform. This includes:
Any account found to belong to a person under 21 years of age will be immediately closed, all deposits will be refunded, and any winnings will be forfeited. rexgames reserves the right to report underage gambling attempts to the relevant Philippine authorities.
If you are a parent or guardian and are concerned that a minor in your household may be accessing the rexgames platform, please contact our support team immediately. We will investigate and take appropriate action without delay.
You must be at least 21 years old to register and play on rexgames. This applies to all players in the Philippines, regardless of location — Manila, Cebu, Davao, Quezon City, or anywhere else in the country.
Parental Controls: If you share a device with minors, we strongly recommend using device-level parental controls and ensuring your rexgames account is protected with a strong, unique password that minors cannot access.
Play Responsibly with rexgames
rexgames is the Philippines' trusted online gaming platform — with 1,000+ games, instant GCash payouts, and a full suite of responsible gaming tools built right in. Must be 21 years or older to register and play.